In Hadirr, there are three (3) types of Admins, each with different roles in managing data and user activities:
Super Admin
The Super Admin is the first registered main admin. This admin has full access to manage all features on the Hadirr website. This role is very important as it is responsible for the configuration, monitoring, and management of all company data and user activities.
Admin Support
The Admin Support is an additional admin who assists the Super Admin in managing Hadirr. Their access is limited based on permissions granted by the Super Admin, so they can only view and manage certain features.
Admin Monitoring & Approval
This admin has special access to approve requests via the Hadirr Mobile app. To be assigned this role, the Super Admin or Admin Support must be registered as an employee in Hadirr.
A. Admin Information and Types
Hadirr Admin Information
a. Go to Company > Admin
Add New Admin: This button is used when the Super Admin wants to add a Admin Support.
🔽 Filter by Status: This filter is used to help the Super Admin easily view Admin Support data based on status, such as active, not active, or not verified.
🔽 Filter by Access: This filter is used to help the Super Admin easily view Support Admin data based on the type of access rights granted.
Showing 1–5 of 13 items: This means the page is displaying 1–5 admin names out of 13 admins registered in the company’s Hadirr account.
Item per Page: This filter helps the Super Admin control how many admin records are displayed on the page. Available options include: 5, 10, 20, 50, and 100.
Name: Displays the name of the user or admin registered in the Hadirr system.
→ Example: HRD General Admin
Email: Displays the email address used to log in to the Hadirr account.
→ This email is also used for notifications or password reset.
→ Example: [email protected]
Last Login: Shows the date and time of the user’s last login to the Hadirr admin portal.
→ This helps monitor user activity and ensure the account is still active.
→ Example: Mar 31, 2026, 14:18
Access: Shows the user’s access level in the Hadirr system.
→ Examples:
Super Admin = full access to all features and settings
Admin Support / HR = limited access to assist operational tasks
Status: Indicates the user account status in the system:
Active → the account can still be used to log in
Not Active → the account is disabled and cannot be used
Not Verified → admin has not verified or completed the admin verification link
Action: This column contains action buttons such as:
👥 Personnel Group → Assigns the admin to manage a personnel group, allowing them to manage employees within that group
📝 Edit This Admin → Used to update admin details, such as the registered email address
🔴 Turn Off Admin → Used to deactivate an admin account in the system. Note: Admins cannot be deleted, only edited or deactivated if no longer used.
Scroll First & Last Page: This feature helps admins easily browse or review admin data across pages based on selected filters or pagination.
Types of Admin Support
a. General Admin: An admin with full menu access, except for adding other Admins Support.
b. Reimbursement Admin: Has access only to the Home menu and Reimbursement. This role is typically assigned to Finance staff responsible for approving employee claims.
c. Attendance Admin: Has access to attendance-related features, including Home, Personnel, Daily Attendance, Waiting for Approval, and Attendance Summary. This role is usually assigned to HR staff who monitor and recap attendance.
d. Client Visit Admin: Has access only to Home and Client Visit menu. This role is typically assigned to Sales Managers or Operational Managers who monitor employee visits.
e. Timesheet Admin: Has access only to Home and Timesheet menu. This role is used to manage and monitor employee work activities.
f. Client Visit & Reimbursement Admin: Has access only to Home, Client Visit, and Reimbursement menu.
g. Attendance & Client Visit Admin: Has access to Home, Personnel, Daily Attendance, Waiting for Approval, Attendance Summary, and Client Visit menu.
h. Attendance & Timesheet Admin: Has access to Home, Personnel, Daily Attendance, Waiting for Approval, Attendance Summary, and Timesheet menu.
📌 Note:
Employee attendance management by Admins Support can also be restricted by employee group, so admins can only manage members within their assigned group.Example Implementation:
Company X has 10 sales employees, and attendance and visit reporting are managed by a sales admin. In this case, the sales admin can be assigned as an Attendance & Client Visit Admin, limited only to managing the sales group.
Admin Monitoring & Approval
This feature allows admins to approve employee attendance that requires approval via the Hadirr mobile app. To use this feature, the admin must also be registered as personnel. Setup Steps:
a. Ensure the admin is active and registered in the Personnel Data menu
b. Go to Company > Admin > Admin Monitoring & Approval
c. Pair the Admin Support (left side) with the corresponding personnel data (right side), then click OK📌 Note:
This step only links the admin user with their Hadirr account, not assigning them to monitor other employees.
d. Once successfully completed, the status will show as Paired.
📌 Note:
The mobile app will display approval requests whenever there are employees who clock in and require approval.
B. How to Add an Admin
Here are the steps to invite a Admin Support :
Go to Company > Admin > Admin Support > Add New Admin
Then, you will see several admin types available for invitation. You can select the appropriate admin access type based on your company’s needs.
📌 Note:
Also read the types of Admin Support in Section A, point number 2.Enter the email address of the person you want to invite as a Admin Support, then click Add.
📌 Note:
After you select the Admin Support access type, the system will display a list of policy settings that can be assigned to that admin. If you do not want to allow access to modify employee attendance policies, please enable the ✅ checkbox in the available column.The added Support Admin will receive an activation link via the registered email. They must then click the activation link “Activate My Account” to complete the process.
After the admin clicks the activation link “Activate My Account”, they will be redirected to complete the activation by entering the following information:
Name field → Enter the admin’s name, not the email address
Password field → Enter a password with a minimum of 8 characters, consisting of uppercase letters, lowercase letters, numbers, and symbols
Confirm Password field → Re-enter the same password that was created previously
After completing the admin activation form, make sure to click the Submit button. Next, the admin will be redirected to the Hadirr website login page. To access the account, enter the registered email address and the password that has been created, then click Login.
📌 Note:
The activation email will expire after 2 days if it is not accessed after being sent. However, the Super Admin can resend the activation email by clicking the ✉️ icon “Resend Email Invitational”.
C. How to Change Admin Access
Change Super Admin Email (Email Registered as Admin Support)
a. Go to Company > Admin > then click the ✏️ icon “Edit this admin” to change the Admin Support email (to a dummy email) so it can be assigned as a Super Admin.
b. Then, click the 🔴 “On/Off” icon to deactivate the Admin Support.
Then a Turn Off Admin confirmation notification will appear. You can select “Yes” to proceed.
📌 Note:
A Admin Support that has been deactivated will have its status changed to Not Active.
c. Next, you can directly change the Super Admin email using the Admin Support email that was previously updated and deactivated.Click the ⚙️ Gear/Settings icon in the top right corner > then select Account Information.
Next, enter the Name and Email Address for the new Super Admin > then click Save.
📌 Note:After clicking Save, a notification will appear as shown below:
d. Then, a confirmation of the new Super Admin email change will be sent to the email address. You can click “Confirm and Continue E-mail Changes”.
e. After clicking and completing the confirmation, the new Super Admin will be redirected to the login page. The Super Admin can then log in using the new email and the previously created password.
📌 Note:If the new Super Admin does not know the previous password, please click Forgot Password so the new Super Admin can set a new password.
Change Super Admin Email (Email Not Yet Registered as Support Admin)
If the new email you want to use as the Super Admin is not yet registered as a Admin Support, you can directly change the email.
a. Click the ⚙️ Gear/Settings icon in the top right corner > then select Account Information.
b. Next, enter the Name and Email Address for the new Super Admin → then click Save.
📌 Note:After clicking Save, a notification will appear as shown below:
c. Then, a confirmation of the new Super Admin email change will be sent to the email address. You can click “Confirm and Continue E-mail Changes”.
d. After clicking and completing the confirmation, the new Super Admin will be redirected to the login page. The Super Admin can then log in using the new email and the previously used password.
📌 Note:If the new Super Admin does not know the previous password, please click Forgot Password so they can set a new password.
Change Admin Support Access and Email
a. Go to Company → Admin → click the ✏️ Edit this admin icon
b. If you want to change the access type, select the new access type, then enter the new Admin Support email, and click Save to apply the changes.
Here is the tutorial video:
Change Super Admin and Admin Support Name
a. The first step to change the admin name both Super Admin and Admin Support is to log in to the admin portal
b. Then, update the admin name by clicking the ⚙️ Gear/Settings icon in the top right corner > select Account Information.
c. The admin can update their name, then click Save once done.
That’s all the steps related to the Admin features in Hadirr. Make sure your settings are configured according to your needs!